Privacy Policy

Healing Routines LLC

Effective Date: October 21, 2026

At Healing Routines LLC, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, register for services, make purchases, or subscribe to our communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name and email address
Phone number and contact information
Appointment bookings and class registrations
Purchase and transaction information
Information submitted through contact forms, intake forms, or coaching inquiries
Email marketing preferences and subscription information

Our website and third-party service providers may also automatically collect limited technical information, including browser information, IP addresses, website usage data, and cookies.

2. How We Use Your Information

We collect and use personal information to:

Schedule and manage coaching sessions, classes, workshops, and events
Process payments and provide purchase confirmations
Communicate important scheduling or service updates
Respond to questions and inquiries
Deliver purchased services and digital products
Send newsletters, wellness resources, class announcements, and promotional communications when you have subscribed or when otherwise permitted by law
Improve our website, services, and customer experience
Maintain business records and meet applicable legal obligations

We may organize email subscribers into groups based on interests, previous registrations, or services purchased to provide more relevant communications.

3. Email Marketing and Communications

Healing Routines LLC sends occasional newsletters, restorative self-care resources, class and workshop announcements, and information about upcoming services and offerings.

Individuals are added to our marketing email list only after providing permission, such as through a written new-student registration form, verbal consent during coaching services, or voluntary subscription through our website.

We may personalize communications based on your expressed interests, previous participation, or services purchased to share information that may be relevant to you.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or contacting us directly.

We do not sell, rent, or share our email subscriber lists with third parties for their independent marketing purposes. We may use trusted email service providers to manage and deliver our communications.

Appointment confirmations, receipts, scheduling updates, and other necessary service-related messages may still be sent independently of your marketing preferences.

4. Scheduling and Payment Processing

We use Acuity Scheduling to manage appointments, registrations, and related communications.

Payments may be processed through Square or other designated payment providers.

Payment information is handled by these third-party processors according to their respective security and privacy practices.

Healing Routines LLC does not intentionally collect or store complete payment card numbers through its own website forms.

5. Information Sharing

We may share necessary personal information with trusted service providers who help operate our business, including website hosting, scheduling, payment processing, and email communication services.

We may also disclose information when legally required or when reasonably necessary to protect our rights, safety, or the rights and safety of others.

We do not sell personal information to third parties for their independent direct marketing purposes.

6. Cookies and Website Analytics

Our website, hosted through Squarespace, may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

You may manage cookies through your browser settings or available website privacy controls.

7. Confidentiality and Coaching Information

We respect the personal nature of information shared during restorative self-care coaching and other wellness services.

Personal information shared in coaching sessions is treated with care and discretion. However, coaching services are not clinical healthcare services, and confidentiality protections may differ from those provided in licensed healthcare or psychotherapy relationships.

Information may be disclosed when required by law or when otherwise permitted under applicable agreements and law.

8. Data Security and Retention

We take reasonable steps to protect the personal information entrusted to us, including using reputable third-party service providers.

However, no online system or method of electronic communication can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, fulfill legal obligations, and support legitimate business operations.

9. Your Privacy Choices

You may contact Healing Routines LLC to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of information, subject to applicable legal and recordkeeping requirements
Update your communication preferences
Unsubscribe from promotional emails

We will respond to privacy requests in accordance with applicable law.

10. Children's Privacy

Our website and online services are primarily intended for adults.

Children may participate in designated youth or family wellness activities with appropriate parent or guardian permission.

We do not knowingly collect personal information online directly from children under age 13 without legally required parental consent.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

The most recent version will be available on our website.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact: